Refund policy

Last updated: November 12, 2026

If you change your mind, you may return unused items for a refund within 14 days of delivery. Please contact us at contact@jadering.co, or through our Contact page, to arrange the return. Items should be in original condition.

Every jadering piece is authentic natural jade. Our parent company is a family workshop in Hong Kong with more than fifty years of craftsmanship. You can purchase with confidence.